Teligent Launches ‘Smooth Operator’

Teligent Telecom Launches ‘Smooth Operator’: Advanced Client Application to Boost Virtual PBX Service Uptake

New client app supports Teligent’s network PBX services and delivers rich call-handling functions; extends range of VPBX clients for enterprises

15 July 2010 – Teligent Telecom, a leading provider of messaging and charging services to telcos and operators, has announced a new mobile and desktop virtual PBX (VPBX) phone client, Smooth Operator. The new client gives both mobile and desktop PC end-users rich, easy-to-use call handling features, and will help to drive uptake of VPBX services for network operators.

Smooth Operator, available as both a desktop client and a mobile application, gives all business users the advanced, intuitive voice features available on enterprise landline handsets. These include full auto attendant and ACD features, hunt groups, voice VPNs, call park and transfer, and more. Smooth Operator’s GUI shows a contact’s whereabouts and status at a glance, and enables seamless routing of calls according to a person’s availability.
Teligent says the new VPBX client, together with its VPBX and IP Centrex services, gives both fixed-line and mobile operators a carrier-class solution that expands their business offering and can increase average revenue per user (ARPU). For end-users, the solution enhances employee productivity and responsiveness, especially in organisations with a distributed workforce.

Einar Lindquist, CEO of Teligent said: “The new Smooth Operator client makes VPBX services compelling for both operators and end-users. It makes all VPBX functions and features accessible and simple to use, so that users can quickly integrate the service into their operations. It also gives network operators a complete, seamless end-to-end solution, which is critical for end-user acceptance, uptake and ongoing success of these services.”

Smooth Operator extends Teligent’s VPBX client range, which includes the Call Attendant, Mobile Call Attendant, Whereabouts and the Genius Operator clients. This enables end-users to choose the client that exactly matches their requirements and service usage. All clients share the same intuitive ergonomics to make call handling easy for both desktop and mobile users.

Teligent’s mobile clients are available for the iPhone, Android, Symbian and Windows Mobile platforms.

Using its patented P90/E single-platform architecture for converged services, Teligent enables operators and carriers to host and deliver value-added solutions on mobile, fixed and IP networks. These solutions support customers’ individual communications and marketing needs, and include advanced call handling and completion, messaging, mass calling, and next-generation IN services.

Press contacts:
Craig Coward, Context,
+44 1625 511966 / craig.coward[at]contextpr.co.uk

Nikolas Georgii, Marketing director, Teligent Telecom
+46 733 11 70 20 / nikolas.georgii[at]teligent.se


About Teligent Telecom
Teligent Telecom is a global supplier of infrastructure solutions for value-added services to telecommunications operators. The offers include converged network services, next generation messaging, enterprise services, mass calling systems and real-time charging enablers. All solutions are based on the patented Teligent P90/E – a true single platform architecture for convergent service development, conforming to the 3GPP IP Multimedia Subsystems (IMS). Teligent Telecom’s solutions have been deployed in various configurations by a large number of leading operators worldwide, including BT, SingTel, SMART/PLDT, Telenor, TeliaSonera, Maroc Telecom, Verizon, Vodafone and Telekom Malaysia. For further information, visit www.teligent.se